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Privacy Policy

Last updated: June 5, 2026. Your privacy and data security are our highest priority.

1. Introduction

Speakline ("we", "us", or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how your information is collected, processed, and protected when you visit our website or use our AI voice agent services.

2. Data We Collect

To deliver our services effectively, we may collect and process the following categories of data:

  • Contact Information: Your name, email address, phone number, and company name.
  • Voice and Conversation Data: Audio recordings and written transcripts of telephone calls conducted by our AI voice agents.
  • Usage and Technical Data: Your IP address, browser type, operating system, and analytical data regarding your website navigation.
  • Integration Data: Information synchronized with your Customer Relationship Management (CRM) platform.

3. How We Use Your Data

We use the collected personal data for the following purposes:

  • To provide, operate, and maintain our services.
  • To improve the performance, accuracy, and user experience of our voice agents.
  • To communicate with you, respond to requests, and send system updates.
  • To comply with legal obligations and ensure overall security.

4. Data Sharing and Disclosure

Your personal data is not sold or shared with third parties, except as required by law, or to trusted service providers (e.g., telecommunication infrastructure and secure cloud hosting providers) essential to deliver our services. All transfers are encrypted and compliant with legal regulations.

5. Data Security

We implement industry-standard administrative, technical, and physical security measures. Voice recordings and personal data are protected using strong encryption standards both in transit and at rest.

6. Your Rights

You have the right to access, rectify, delete, or restrict the processing of your personal data. For Turkish users, these rights are governed by the KVKK Law No. 6698. Please check our KVKK Clarification Text for more details.

7. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please reach out to us:

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