Map your workflow
Decide which call events and customer fields should trigger the next action.
Connect Speakline to the systems your team already uses. Move call events and collected information into your workflows with APIs and webhooks.
{
"lead_id": "ld_8f3a921",
"agent_id": "ag_v3",
"outcome": "qualified",
"duration_s": 142,
"transcript_url": "https://api.speakline.co/...",
"next_action": "booking",
"scheduled_at": "2026-04-29T13:30:00Z"
}Decide which call events and customer fields should trigger the next action.
Use the API, webhooks or automation tools to connect your own applications.
Use signed webhook delivery and retry policies to handle events reliably.
Explore the rest of the platform, from conversation to the next action.
Give your customers a voice that listens, understands and moves the conversation forward. Configure your agent around your business, with a clear path to your team when a human is needed.
Let AI agents answer first and bring in your operators when a person is needed. Queues, a browser-based desk, live monitoring and reports, built for Turkish teams.
Turn call outcomes into a clear next step. Qualify interest, plan follow-ups and keep the context with the customer as they move through your process.
Bring a consistent voice to outbound calls, reminders and reactivation. Build a campaign around a specific audience, a clear message and an outcome your team can follow.
Bring SMS, WhatsApp, Telegram, Messenger and your own API channel together with Trendyol and Hepsiburada customer questions. Let the AI agent reply and keep your team in the loop.
We onboard new teams in under five business days, with your scripts and your numbers.