Understand the intent
Use the conversation to capture needs, timing and interest.
Customer journey
The conversation is just the beginning.
Turn call outcomes into a clear next step. Qualify interest, plan follow-ups and keep the context with the customer as they move through your process.
Speakline / Customer journeyIllustrative scenario · not a live call
State machine5 steps
- 1New
- 2Contacted
- 3QualifiedActive
- 4Booked
- 5Won
How it works
From first contact to the right next step.
Build the follow-up
Set retry rules and follow-up stages for answered and unanswered calls.
Share the context
Route qualified opportunities to your team with the information already collected.
Customer journey
- Smart retries with exponential backoff
- Built-in lead scoring and disposition codes
- Calendar integration for booked meetings
- Audit log for every state transition
Better together.
Explore the rest of the platform, from conversation to the next action.
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Voice agents
Give your customers a voice that listens, understands and moves the conversation forward. Configure your agent around your business, with a clear path to your team when a human is needed.
Call center
Let AI agents answer first and bring in your operators when a person is needed. Queues, a browser-based desk, live monitoring and reports, built for Turkish teams.
Campaigns
Bring a consistent voice to outbound calls, reminders and reactivation. Build a campaign around a specific audience, a clear message and an outcome your team can follow.
Messaging channels
Bring SMS, WhatsApp, Telegram, Messenger and your own API channel together with Trendyol and Hepsiburada customer questions. Let the AI agent reply and keep your team in the loop.
Integrations
Connect Speakline to the systems your team already uses. Move call events and collected information into your workflows with APIs and webhooks.
Ship a voice agent this week.
We onboard new teams in under five business days, with your scripts and your numbers.