From a table enquiry to a booking request
Customer request
“I’d like a table for four on Friday at seven in the evening.”
Details captured
- Day
- Friday
- Time
- 7:00 pm
- Party size
- 4 guests
Next step
Checks availability when a booking system is connected. Otherwise, sends the request to the restaurant team for confirmation.
Example outcome
A reservation request with the date, time and party size.